QUESTION 1: How do I order a Lace And Beyond product?

Answer...We use a fully secure, on-line ordering system through which you can pay using your credit card or by cheque, money order or internet banking transfer. Just click on the 'Add to Cart' shopping cart button on each product's main page to complete your order.

QUESTION 2: How is my Lace And Beyond product shipped?

Answer...We use standard Australia Post for all our shipping, with the option of registered or Express at extra cost within Australia if requested; and Airmail Postage for overseas. Overseas Insurance can be arranged at extra cost. Please email before completing order if insurance is required. All Lace And Beyond products are packed with great care to ensure safe arrival.

QUESTION 3: Are all products immediately available?

Answer...In most cases, yes...but if we don't have a particular item in stock when you order it, we will advise you of an anticipated delivery date if we have to order it in for you.

QUESTION 4: What guarantees do you offer?

Answer...We offer a full, money back guarantee if you are not satisfied that your Lace And Beyond product is as described on our website (less postage costs). See our Returns & Refunds policy on our Terms & Conditions page.