Respecting your privacy
Lace & Beyond recognizes that your privacy is very important to you and that you have a
right to control your personal information. We know that providing personal information is an act of trust and
we take that seriously. Unless you give us explicit consent to act otherwise, the following policy will govern
how we handle your personal information and safeguard your privacy. Lace & Beyond is committed to protecting
your personal information and giving you choice in who can use your personal information and how it can be used.
How we use the information we collect
When you visit our site, there are certain details we require from you to be able to provide
our services. We need to know your name and email address. We also need to know your billing address, telephone
number, and your debit/credit card details.
We gather this information to allow us to process your order. The relevant information is
then used to maximize the effectiveness of our services, and to increase the speed with which transactions are
Lace & Beyond may from time to time use your personal or corporate information to send you
direct marketing material by email or post.
We will not use or disclose any information about you without your consent, or access your
communications on our websites, unless:
- Required by law;
- We believe it necessary to provide you with a service which you have requested;
- To protect the rights or property of Lace & Beyond.
By ordering online and confirming your acceptance of our terms and conditions, you declare
that you are the person named on the credit card and have permission to use it. If we believe an order is
fraudulent, we may release your details to the appropriate authorities.
Lace & Beyond and its affiliates recognize the trust you place in us when you give us
personal information. In order to deliver the service you have requested we may sometimes share your personal
information with an affiliate or with a service partner (such as our couriers or mailing houses). We will not
give any of your personal information to advertisers or any other organisation without your express consent.
If you are receiving promotional information about Lace & Beyond and do not wish to receive
this information any longer, you may remove your name from our list either by following the 'unsubscribe' link
in our newsletter, or emailing us at
firstname.lastname@example.org and asking to be removed from our mailing list. Removal will be within 24
hours of your request.
Storage & security of your personal information
Lace & Beyond will endeavour to take all reasonable steps to keep secure any information
which we hold about you, and to keep this information accurate and up to date. Your information is stored on
secure servers that are protected in controlled facilities.
In addition, our employees and the contractors who provide services related to our
information systems are obliged to respect the confidentiality of any personal information held by us. However,
we will not be held responsible for events arising from unauthorised access to your personal information. You
can also play an important role in keeping your personal information secure, by maintaining the confidentiality
of any password and accounts used on this website. Please notify us immediately if there is any unauthorised
use of your account by any other Internet user or any other breach of security.
We have in place various security procedures to safeguard your personal information,
including secure server software for encryption of your credit card information, and digital server identity
technology to ensure that your connection to us is secure. Firewalls are used to block unauthorized traffic to
Links to other websites
We provide links to other websites. These linked sites are not under the control of us, and
we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your
personal information on any other website, we advise you to examine the terms and conditions of using their
websites. Please note that separate privacy policies apply to the use of sites linked to ours. Before
What do if you have a problem or question
If we become aware of any ongoing concerns or problems with our site or any linked sites, we
will take these issues seriously and work to address these concerns. If you have any further queries relating
Alterations to policy
From time to time, our policies will be reviewed and may be revised. We reserve the right to
Privacy of children
It is important that any information provided or purchases made by children have the consent
of parents or guardians.
By submitting your information you consent to the use of that information as set out in this
queries or comments please send an email to: