TERMS AND CONDITIONS OF SALE

Order Processing

Orders will be processed upon receipt of payment, and posted by next business day, in most cases. Confirmation will be sent via email.

Delivery Information

Australian orders will be sent via normal post. Registered and Express post is available for additional cost at current Australia Post rates.

Most orders will be delivered between 1 to 8 days, depending on distance from Sydney. Express post normally 1 to 3 days but can be longer again depending on area.

Overseas orders are sent by Airmail. They usually take 1 to 2 weeks. Insurance can be arranged but please email before paying for your order so additional amount can be included.

We are not responsible for the loss or damage of any goods once in transit. If your order is not received within specified delivery times please contact us at sales@lace-and-beyond.com.au to have your order followed up.

Payment methods

Payment can be made online using the following credit cards - Visa, MasterCard or Bankcard or via direct internet transfer from your bank account, all using PayPal.

Overseas buyers can only pay using Paypal.

Offline payment options available to Australians in addition to above include direct bank deposit, internet bank transfer, money order or cheque. If paying by cheque order will not be posted until cheque is cleared.

All prices are in Australian Dollars inclusive of GST.

Returns and Refunds

All returns are to be within 14 days of delivery.
All items returned are to be unopened and to be fully intact. If a product is returned in a condition that was not supplied by us we accept the right to refuse a refund.

Cancelled Orders

Orders may be cancelled for any reason, if the item has already been shipped to you no money will be refunded until the return of the item in its original packaging to us.

Order not in stock

Although we do keep our items for sale in stock, some items may not be available upon placement of your order. Under these circumstances you will be notified and will have the option to cancel your order, wait for stock to arrive, or select an alternative item.

Disclaimer

We are not liable for any loss or damages arising from the use of this website. We attempt to keep the information on this site as accurate as possible.
If you are not 100% satisfied return the product for refund (as per returns and refund policy described above).